March 12th, 2012 Release 2.4.3.1 (448)

Clean up crasher on editing

• Crasher when closing editor

January 2nd, 2012 Release 2.4.3

Stability fixes and some functional cleanup

• Fixed Snippet Import (Thanks Chris)
• KVO compliance fix for crash (Thanks Mark)
• Right Clicking attachment name brings up context menu
• Memory, Stability fixes
• Fracking Zombie in import
• Crasher: two more crashers - who thought multi-threaded coredata could be this hard
• cleanup on aisle 9
• Subject is editable when replying to a case FogBugzId: 2850 (Thanks Ken and Jan)
• Core data threading issue
• Crasher: fixed crasher hyperlinking comment text (Thanks Jan and John)
• Feature:default priority saved by project (last set priority becomes default priority of next new case (Thanks Brad)
• Fixed: Removed 'reload' in bug viewer webview
• Fixed: allow global and project based milestones to have same name
• Crasher:name/email completion crashed (Thanks Andreas and others)
• Crasher: fixed crasher hyperlinking comment text (Thanks Jan and John)

August 10th, 2011 Release 2.4.2

Stability fixes and some functional cleanup

Primarily focused on a few high-profile crashers

• Feature: Snippets now work in the QuickEdit textview - when QuickEditing multiple cases, only the snippet text that is not
• Fixed: Clearing the parent case field while editing a ticket now works correctly (Thanks Jan)
• Crasher fixed crasher when attaching item to new case and canceling the new case (Thanks John, Chris and andreas)
• Crasher: fixed crasher when quiting document without saving

July 29th, 2011 Release 2.4.1

Stability fixes and some functional cleanup

Primarily focused on a few high-profile crashers

• Fixed: Added orphan cleanup logic - spam cases that are deleted on the server but are not marked as spam on the client
• Crasher: Resolved issue when resolving case from Tickets editor
• Fixed: clicking on Dock Icon after closing main window will bring up a new window FogBugzId: 2687 (Thanks Matthew)

July 19th, 2011 Release 2.4

Drag and drop images from bug viewer

Totally revamped bug viewer - selecting an item from the bug list will now default to the enhanced bug viewer, providing a large viewing area for examining and acting on Tickets

Inline attachments in events. Selecting an attachment will QuickLook it by default. Right clicking will present a menu of available actions

Correspondents, tags and case references are now hot links in the ticket viewer. Case references will bring up the selected ticket, other references will result in a search

Show/Hide quoted text in emails

View->Toggle Detail toggles display of the event viewer on the bug list and when editing cases

Case Editor revamped to focus on case editing. You can now hide/show events. Drag and drop events into the case editor works. Toolbar badge reflect current attachment count and toggles attachments viewer

Scope bar now includes Open/Resolved/Closed filtering. These are multiselect options to control display of bugs in the buglist

Lion Compatibility including Full Screen support

• Fixed: Some URL's were being double linkified (and hence borked on display) - (Thanks Robert)
• Fixed: Milestones were not displaying correctly in Smart Lists (Thanks Robert)
• Crasher - fixed crash during refresh operation FogBugzId: 2640 (Thanks Mark)
• Fixed:Bug title overwrote (and disfigured) the case number when the window was made smaller Case 2635 (Thanks Matt)
• Fixed: Bug list context menu acts on clicked row, not selected row FogBugzId: 2608 (Thanks Bertrand et al)
• Feature: Added QuickComment action Case: 2361 (Thanks Bertrand)
• Fixed: Removing due date now correctly removes due date in FogBugz Case: 2556, 2407 (Thanks Jason and Charles)
• Fixed: Funky splitview resizing logic FogBugzID: 2580
• Crasher: Cleaning up activity notification errors
• Crasher: Import error on initial import (Thanks Chris)
• Fixed:Scope bar selections for categories did not always match predicate case 2626
• Fixed: creeping scope bar when searching case 2622
• Feature: Scope bar now has multi-select Open/Resolved/Closed selections FogBugzId: 2323
• Fixed:Cleaned up cross thread core data access for accounts and activities FogBugzId: 2397
• Fixed: Smart lists can now select milestones when no project is selected FogBugzId: 2611 (Thanks Bertrand)
• Fixed: last selected area/project/milestone updated when ticket is created case: 2592
• Fixed:Newly created tickets will pickup the selected milestone or area in addition to the current project FogBugzId:2505 (Thanks Bertrand)
• Feature: The appearance of the Status Menu Item is now a preference. It can be turned on or off on the General Preferences tab FogBugzId: 2294 (Thanks @lapcat)
• toggle detail for attachments
• Update window toolbar title when editing case title @justinw
• Fixed: HTML formatted messages display correctly (again) (Thanks Ken)
• Attachments badge
• Tickets editor - split view - hide/show detail
• Crasher: viewing on demand attachments caused crash (Thanks Chris)
• Feature: Bug Viewer now supports event search
• Fixed:Correspondent name display correctly (Thanks Rick)
• Feature: Added 'tags' as a new bug list column FogBugzId: 2516 (Thanks Charles)
• Fixed: Deleting all tags in a Ticket would not clear the tags FogBugzId: 2517 (Thanks Charles)
• Fixed: All search axis did not include the Tag axis FogBugzId: 2493 (thanks will)
• Fixed FogBugzId: 2488 image not found
• Show/Hide quoted emails
• Fixed: Case linking did not work for all case references
• Feature: Full screen support (10.7 only)
• Fixed: Save was disabled if an error occured while saving preventing subsequent saves

May 4th 2011 Release 2.3.2

2.3.2 fixes a variety of issues.

It is now possible to hide/show Tickets in the Status Bar

• Fixed: Buglist outline view failed to collapse cases where the parent case was numerically higher
• Fixed: Core Data threading issue caused crasher on Lion FogBugzId: 2376 (Thanks Mark)
• Fixed: Display issue in 10.7
• Fixed: 10.7 crash when updating
• Fixed: Fixed scenario where events could be duplicated locally
• Fixed: Login with user id in addition to email is now possible
• Fixed:Cosmetics on event viewer
• Fixed:HTML Formatted events were being picked up as plain text due to a change in the API FogBugzId: 2305
• Fixed:Tabs were not being displayed correctly in the event viewer FogBugzId:2304 (Thanks Robert)
• Feature: The appearance of the Status Menu Item is now a preference. It can be turned on or off on the General Preferences tab FogBugzId: 2294 (Thanks @lapcat)
• Fixed:Sort order in bug list was not being applied at startup. New cases added to list would not be sorted correctly
• Fixed:Case counting during initial import may timeout resulting in inconsistent behavior FogBugzId: 2309 (Thanks Dave)
• Fixed:Email Toolbar item was clipped in Customize Toolbar FogBugzId: 2285 (thanks @lapcat)
• Fixed: forwarding a case sets focus correctly to the TO field
• Feature: event find bar is hidden by default
• Fixed: Stop working updates elapsed time FogBugzId: 2345 (Thanks anonymous)
• Fixed:Don't include inactive people in assign to dropdowns
• Fixed: Updated CSS to wrap event lines
• Fixed: Crash when deleting snippet is resolved

March 22nd, 2011 Release 2.3.1

2.3 adds several new features based on user feedback including display support for HTML formatted cases, the addition of several new Smart List Criteria and significantly improved import and update options

Users may now search within the event stream.

The initial import now supports date ranges as well as active-only import. Additionally, case histories may be pre-cached or downloaded on demand. Case histories that are not imported initially are not available for search within Tickets

NOTE: Some keymappings have changed as result of new features

• 2.3.1 - resolves crash for first time users
• Fixed: (2.3.1) Tag editor now correctly recognizes space bar as separator
• Feature: Smart Lists are now sorted alphabetically in the source list
• Feature: Events are now fetched on demand - paving the way
• Feature: Status menu item now supports multi account setups correctly and has account name, ticket number and the case title displayed (Thanks Rick)
• Feature: Cmd-1 selects the first inbox project
• Feature: Added Title with Event Summary Column to bug list FogBugzId: 2182 (Thanks @lapcat)
• Feature: Added correspondent to Bug List as available column FogBugzId: 2182 (Thanks @lapcat)
• Feature: Last edited by is now a smart list criteria field FogBugzId: 2199 (Thanks @stedicat)
• Feature: HTML Template formatting
• Feature: Added search within events
• Fixed: Send button on new cases stayed pressed even when failing send edits FogBugzId: 2220 (Thanks Robert)
• Fixed: Embedded URLs were being mangled under certain circumstances FogBugzId: 2150 (Thanks Stefano)
• Fixed: New Account addition pops up bug viewer window
• Fixed: dynamic event refresh works for tickets editor
• Fixed: Edited events (that were deleted using the EditEvent plugin) were not being picked up correctly FogBugzId: 2174 (Thanks Robert)
• Fixed: Bug list columns width and order are now preserved across restarts
• Fixed: Smart list display in Source List is now case insensitive FogBugzId: 2194 (Thanks Robert)
• Fixed: Reply and Forward from Tickets editor now works FogBugzId: 2197
• Fixed: Default action for double click or 'enter' on bug list is to bring up Editor. If you want or need the 'smart' behavior that decides to reply or edit based on case type, use 'defaults write com.manicwave.Tickets replyDoubleClick -bool YES'
• Fixed: Reply to works in tickets editor
• Fixed: NSLog cleanup
• Fixed: Subcases overflowed the header area when the detail area was too narrow (Thanks Robert)
• Fixed: Resolved list-detail splitter issue - new pane splitter added FogBugzId: 2151 (Thanks Stefano and Robert)
• Fixed: Template rendering bug performance issue
• Fixed: People in predicate editor menus are now sorted
• Fixed: Updated Bug Detail view to detail with wrapping and other UI oddities
• Fixed: Tickets that are opened by URL now correctly refresh from the server before editing. A bug viewer window is also opened (Thanks Rick, Robert and everyone else that mentioned this one)
• Fixed: Occasional but annoying crash
• Fixed: Ticket window refreshes after hotkey ticket creation (and via URL handling e.g. Choosy) FogBugzId: 2107 (Thanks Rick, Robert)
• Fixed: attempting to save ticket that results in a communication error prevented sending again (Thanks Rick)
• Fixed: Screen shots were not being attached for the edit or email windows FogBugzId: 2087 (Thanks Rick)
• Fixed: Predicate editor menus with people are now sorted (Thanks Rob)
• Fixed: Resolved list-detail splitter issue - new pane splitter added FogBugzId: 2151 (Thanks Stefano and Robert)
• Fixed: Resolved rare, but painful duplication of cases
• Fixed: Resolved framework loading issue when running in 32 bit mode (Thanks Matt)
• Fixed: Resolved issue with apparent hang when replying to case (Thanks @stedicat)
• Fixed: Resolve/Close/Resolve and Close were failing from the tickets editor if the case comment was empty
• Fixed: Screen shots were not being attached for the edit or email windows FogBugzId: 2087 (Thanks Rick)
• Random background crash was resolved
• Crasher: Crasher on initial import when request times out

March 22nd, 2011 Release 2.3

2.3 adds several new features based on user feedback including display support for HTML formatted cases, the addition of several new Smart List Criteria and significantly improved import and update options

Users may now search within the event stream.

The initial import now supports date ranges as well as active-only import. Additionally, case histories may be pre-cached or downloaded on demand. Case histories that are not imported initially are not available for search within Tickets

NOTE: Some keymappings have changed as result of new features

• Feature: Smart Lists are now sorted alphabetically in the source list
• Feature: Events are now fetched on demand - paving the way
• Feature: Status menu item now supports multi account setups correctly and has account name, ticket number and the case title displayed (Thanks Rick)
• Feature: Cmd-1 selects the first inbox project
• Feature: Added Title with Event Summary Column to bug list FogBugzId: 2182 (Thanks @lapcat)
• Feature: Added correspondent to Bug List as available column FogBugzId: 2182 (Thanks @lapcat)
• Feature: Last edited by is now a smart list criteria field FogBugzId: 2199 (Thanks @stedicat)
• Feature: HTML Template formatting
• Feature: Added search within events
• Fixed: Send button on new cases stayed pressed even when failing send edits FogBugzId: 2220 (Thanks Robert)
• Fixed: Embedded URLs were being mangled under certain circumstances FogBugzId: 2150 (Thanks Stefano)
• Fixed: New Account addition pops up bug viewer window
• Fixed: dynamic event refresh works for tickets editor
• Fixed: Edited events (that were deleted using the EditEvent plugin) were not being picked up correctly FogBugzId: 2174 (Thanks Robert)
• Fixed: Bug list columns width and order are now preserved across restarts
• Fixed: Smart list display in Source List is now case insensitive FogBugzId: 2194 (Thanks Robert)
• Fixed: Reply and Forward from Tickets editor now works FogBugzId: 2197
• Fixed: Default action for double click or 'enter' on bug list is to bring up Editor. If you want or need the 'smart' behavior that decides to reply or edit based on case type, use 'defaults write com.manicwave.Tickets replyDoubleClick -bool YES'
• Fixed: Reply to works in tickets editor
• Fixed: NSLog cleanup
• Fixed: Subcases overflowed the header area when the detail area was too narrow (Thanks Robert)
• Fixed: Resolved list-detail splitter issue - new pane splitter added FogBugzId: 2151 (Thanks Stefano and Robert)
• Fixed: Template rendering bug performance issue
• Fixed: People in predicate editor menus are now sorted
• Fixed: Updated Bug Detail view to detail with wrapping and other UI oddities
• Fixed: Tickets that are opened by URL now correctly refresh from the server before editing. A bug viewer window is also opened (Thanks Rick, Robert and everyone else that mentioned this one)
• Fixed: Occasional but annoying crash
• Fixed: Ticket window refreshes after hotkey ticket creation (and via URL handling e.g. Choosy) FogBugzId: 2107 (Thanks Rick, Robert)
• Fixed: attempting to save ticket that results in a communication error prevented sending again (Thanks Rick)
• Fixed: Screen shots were not being attached for the edit or email windows FogBugzId: 2087 (Thanks Rick)
• Fixed: Predicate editor menus with people are now sorted (Thanks Rob)
• Fixed: Resolved list-detail splitter issue - new pane splitter added FogBugzId: 2151 (Thanks Stefano and Robert)
• Fixed: Resolved rare, but painful duplication of cases
• Fixed: Resolved framework loading issue when running in 32 bit mode (Thanks Matt)
• Fixed: Resolved issue with apparent hang when replying to case (Thanks @stedicat)
• Fixed: Resolve/Close/Resolve and Close were failing from the tickets editor if the case comment was empty
• Fixed: Screen shots were not being attached for the edit or email windows FogBugzId: 2087 (Thanks Rick)
• Random background crash was resolved
• Crasher: Crasher on initial import when request times out

January 24th, 2011 Release 2.2

2.2 adds several new features based on user feedback.

• Feature: Customer email address can be set in new cases and updated in the Tickets Editor. (Thanks Ken)
• Feature: Tickets.app now opens URLs e.g. https://manicwave.fogbugz.com/default.asp?123 - you can use Choosy to redirect case notification emails to Tickets.app
• Feature: Bug detail now displays resolution FogBugzId: 1620 (Thanks @stedicat)
• Feature: Relative dates can now be edited in Smart Lists - this includes 'in the last', 'in the next' or 'older than' predicates. SmartLists are regularly refreshed so Smart Lists such as 'all cases due in the next two days' are now possible.
• Feature: Added 'Set Elapsed Time' to capture time worked on issues
• Feature: Hotkeys (Cmd-1 through Cmd-6) now change priority in the case editor and new tickets editor
• Feature: Tickets restores the front most application when invoked via the new ticket or screen capture hot keys. If you're in Xcode and create a new ticket via a hotkey, Tickets.app will come to the foreground, when the new ticket is sent, Xcode will be returned to the foreground. FogBugzId: 1629 (Thanks Gus)
• Feature: Reactivate and Reopen Quick Edit Actions now allow assignment of case to a user. The default user is the resolver of the case. FogBugzId: 1650 (Thanks @stedicat and Rob)
• Fixed: Parent bug id was not being cleared when parent case was removed via web FogBugzId: 1648 (Thanks Ken)
• Fixed: When creating a new case, focus is returned to missing fields after sheet is displayed (Thanks Gus)
• Fixed: Bug detail split view no longer foobars when resizing (Thanks Robert)
• Fixed: Updated spelling in teh feedback views (Thanks Gus)
• Fixed:Reply to email address is now correct in the presence of multiple mailboxes (Thanks Robert and Rick)
• Fixed: Attachment menu for new tickets was not displaying all menu options FogBugzId: 997 (Thanks Mathias)
• Fixed: Status of resolved issues is default when closing via quick edit FogBugzId: 1596 (Thanks Stefano)
• Fixed: centered toolbar text for screenshots toolbar item FogBugzId: 1604 (Thanks Rick)
• Fixed: Updated QuickEdit to disallow Rich Text entry FogBugzId: 1601 (Thanks Rick)
• Fixed: Ticket is assigned to sender when replying AND assignee is not the sender. This mimics FogBugz' behavior FogBugzId: 1665 (Thanks Ken)
• Fixed: Coorespondents from email events were incorrectly being added as lists of correspondents. A onetime data cleanup is run to rectify this. Parsing has been updated to correctly process these events going forward FogBugzId: 1684 (Thanks Ken)
• Fixed: When search is active, a refresh no longer clears the search results FogBugzId: 1633
• Fixed: Account refresh no longer gratuitously scrolls the bug list FogBugzId: 1619 (thanks @stedicat)
• Fixed: Assign to replier was failing if virtual user had same email address as logged in user
• Fixed: CC and BCC fields prevented moving to next field in certain circumstance FogBugzId: 1705 (Thanks Ken)
• Crasher: Resolved infrequent but annoying crash when Tickets was updating while in the background

December 17th, 2010 Release 2.1.1

2.1.1 is a maintenance release that resolves several known problems. Tagging for email cases is now supported

• Fixed: Priority names did not always render in the bug list (Thanks Robert)
• Fixed: eliminate duplicate from email addresses from pop-up menu when replying to a case (Thank Michael)
• Fixed: Edits were not being saved in Smart List Editor under all circumstances (Thanks Rick)
• Fixed: Assign to Pop Up menu is sorted by name
• Fixed: QuickEdit (Resolve,Move,Assign) sheet now has multi-line editing - return key is active. (Thanks @stedicat)
• Fixed: Resize issues with snippets import (Thanks Michael)
• Fixed: Snippet list is sorted in text view (Thanks Michael)
• Fixed: Snippet support is now present in new ticket editor (Thanks Michael)
• Crasher: Fixed rare (not rare enough) crash when a timeout occurred while refreshing account (Thanks Chris)
• Feature: added tags to email editor (Thanks Michael)

December 2nd, 2010 Release 2.1

2.1 is a minor release with several new features and a raft of bug fixes. Features include:

• Snippet support - import from the web, set snippet hotkey and use snippets while editing cases and email
• Case Linking - references to case numbers embedded in case comments are now linked to the case. Clicking will bring up the case editor for that case.
• Smart Lists - priorities are now supported
• Case Prefix support is (rudimentarily) present. Case prefixes are added to case IDs for all outgoing correspondence.

General

• Fixed: Tag Name smartlist items no longer crash when using equality comparisons (Thanks Andrew)
• Crasher: Adjusted activity view logic to prevent crash on updating issues
• Feature: case prefix for outgoing email can now be set with the 'accountname'.casePrefix default (Thanks Chris)
• Fixed: Drag and drop of case onto Project in source list failed. FogBugzId: 1488
• Fixed: Resolved rare core data threading issue
• Feature: Added case linking in comments and events. Hyperlinks to Case|Bug[zs]|subcase xxxx will open xxxx in a tickets editor
• Fixed: Additional error checking on XML responses to prevent rare crashes FogBugzId: 1398
• Feature: Smart Lists now include Priority for filtering FogBugzId: 1483 (Thanks Emmeram)
• Fixed: dismissing context menu on bug list now correctly colors row FogBugzId: 1052 (Thanks Rick)
• Fixed: Resolve from Tickets editor did not prompt for resolution FogBugzId: 1482 (Thanks @stedicat)
• Fixed: Network errors that occur when Tickets is not the active application will badge the app icon and set the error indicator in the bottom bar, preventing the annoying dock bounce FogBugzId: 1480 (Thanks Rick)
• Fixed: Bug Detail screen was not redrawing correctly FogBugzId: 1390
• Fixed: Status Image column in Bug List sorts correctly (Thanks Robert)
• Fixed: Spam Purge Operation was crashing
• Fixed: Resolved and closed cases have a slightly lighter text color in the bug list view FogBugzId: 1365
• Fixed: Event viewer scroll view is set to top most item when moving between cases FogBugzId: 1361 (Thanks Mike)
• Feature: Added Deep Account Refresh (alternate to Account Refresh) Ctrl-Opt-Cmd-F to handle deleted projects and cleanup the source list. Also runs on same interval as spam purger (4 hours) FogBugzId: 1422 (Thanks Kirby)
• Fixed: Email replies included double line feeds
• Fixed: Splitter position of detail list split is saved and restored properly FogBugzId: 1444 (Thanks Fraser)
• Fixed: From email addresses now correctly displays user and system email addresses for all defined mailboxes. FogBugzId: 1459 (Thanks Chris)
• Fixed: source list selection is both selected and visible after account refresh FogBugzId: 1397 (Thanks Kirby)
• Feature: Files that are unique but have the same name can now be uploaded. Additional instances will be renamed upon upload to have a numeric suffix. FogBugzId: 1453
• Feature: Snippet Support added. Snippets from the web can be imported. Snippets and snippet substitution are active in the Case and Email editors. Context Menu support allows selection of snippet interactively.
• Fixed: Renaming account in preferences resulted in crash FogBugzId: 1446
• Fixed: Snippet activation key was not being saved when preferences window was closed (Thanks Mike)
• Fixed: added default quicklook.thumbnails (YES|NO) to enable/disable rendering of thumbnails in attachment pane
• Fixed: Eliminated gratiuitous redraw of thumbnails in attachments pane on account refresh. May eliminate some of the high quicklook levels folks have observed (Thanks Rick)
• Fixed: Selecting alternate from address failed to send from that address. FogBugzId: 1489 (Thanks Chris)
• Fixed: Added some additional height to list/event view splitter handle to make it easier to change splitter height (Thanks Robert)

November 2nd, 2010 Release 2.0.2

2.0.2 is a minor release that fixes several issues and adds several minor enhancements.
2.1 development is underway. I'd love to get your feedback.

General

• Fixed: Adding areas via Area Editor was hanging
• Fixed: New Case was allowing duplicate cases when save was pressed rapidly
• Fixed: Download was running on the main thread
• Fixed: Bug List is reloaded correctly when adding subcases (and other data changes) (Thanks Emmeram)
• Fixed: Updated credits in Help Doc
• Crasher: Spam purge operation didn't handle invalid server responses correctly
• Fixed: FogBugz lets you create more than one project with the same name (if one is deleted) - Tickets did not like this (Thanks Mark)
• Memory leaks and CoreData - oh my
• Fixed: refactored MetadataWriter to increase stabiliity and memory management
• Fixed: removed left-right arrow navigation between source list and bug list - conflicted with open/close outline items in both (Thanks Michael)
• Fixed: Priority for new tickets defaults to Priority 3 (Thanks Michael)
• Fixed: Open on web and Copy Case URL added to the Tickets menu
• Feature: Send and Close bound to Ctrl-Cmd-S
• Fixed: Egregious memory leak during refresh
• Fixed: Memory leak around resolution status caused permanent heap growth
• Fixed: optimized handling of resolutions - significantly better performance for large data sets

October 22nd, 2010 Release 2.0.1.1

2.0.1.1 resolves an issue with the parent case calculations

2.0.1 is a minor release that fixes several issues and adds several minor enhancements.

2.1 development is underway. I'd love to get your feedback.

General

• Feature: New tickets default to selected project. If you are in a smart list with multiple projects, the default project will be the last used project
• Feature: Added resolution banner and status indicator in lists. Cases that are open but resolved will indicate such. (Thanks Robert)
• Feature: Smart Lists can now be duplicated by right clicking on a Smart List
• Feature: Hyperlinks embedded in comments and emails are now clickable in the Bug List/Event view (Thanks Rick)
• Feature: Added Resolution Name to BugList as new column (Thanks Hal)
• Feature: Category scope bar selections are now persisted across application restarts
• Fixed: Create Subcase is now on the Tickets menu (in addition to the popup menu)
• Fixed: Quick Edit resolution is now selected when multiselecting cases with different categories (Bug and Feature) FogBugzId: 1296
• Fixed: Recieved is now (correctly) Received in the activity view (Thanks Paul)
• Fixed: Category popup values in Smart List editor did not handle custom category names (Thanks Mike)
• Fixed: Milestones saved as the last selected milestone are no longer the default if they've been made inactive or deleted
• Fixed: Category scope bar was not being configured correctly on initial import - prevented cases from showing
• Fixed: replying to your own email now correctly addresses this to the original sender
• Fixed: email address validation was failing in email editor after tokenization
• Fixed: Priority in the Bug List now displays x - Priority e.g. (1 - Must Fix) instead of Must Fix. Column correctly sorts by priority number. (Thanks Alan)
• Fixed: Parent case # changes are now correctly updated when cases are reloaded

October 18th, 2010 Release 2.0

Tickets 2.0 is a major upgrade from Tickets 1.x.
Tickets 2.0 is a free upgrade for all registered users of Tickets 1.0. If you are a registered user of Tickets 1.x, you will receive an email with a new license key.
Tickets 2.0 manages your complete FogBugz workflow and is tightly integrated with OS X. See the Tickets website for a complete rundown of the features

A hearty thanks to all that helped shape and test Tickets 2.0